Document: privacy-policy · version 0a2c804491757880 · effective [EFFECTIVE DATE]
DRAFT v0.1 — for attorney review. Not legal advice.
Effective date: [EFFECTIVE DATE] · Last updated: June 7, 2026
This Privacy Policy explains how Blacktop Digital Assets, LLC d/b/a CarriersScore ("CarriersScore," "we," "us") collects, uses, discloses, and protects personal information in connection with carriersscore.com, app.carriersscore.com, and the CarriersScore services (the "Service"). It applies to website visitors, account holders, motor carriers and their personnel whose information appears in the Service, and other individuals we interact with. By using the Service you acknowledge this Policy.
> About data we publish concerning carriers. Much of the Service consists of information about motor carriers as businesses (e.g., USDOT/MC numbers, authority, safety, insurance status) compiled from public government records and other sources. Where that information identifies an individual (for example, a sole-proprietor owner-operator), this Policy and the Data Sourcing, Accuracy & Dispute Policy describe your rights and how to request corrections.
A. You provide: account and contact details (name, business name, email, phone, role); billing information (processed by our payment processor — we do not store full card numbers); identity/business-verification information; carrier profile information and uploaded documents (e.g., COIs, W-9s, authority letters); consents and authorizations; and communications with us.
B. From third parties and public sources: public FMCSA/USDOT records (e.g., SAFER/MCMIS — authority, safety ratings, inspections, crash summaries, census data); licensed third-party data (e.g., payment-experience, verification, or telematics data); and identity-verification or driver-record results from vendors (status/verdict only, where applicable).
C. Automatically: device, log, usage, and approximate location data, and cookies/similar technologies (see Cookie Policy).
We collect sensitive information only where necessary (e.g., a government identifier or driver-license number to verify a carrier or driver), and we minimize and protect it. Driver/motor-vehicle-record data, if processed, is handled consistent with the Driver's Privacy Protection Act (DPPA, 18 U.S.C. §2721) and applicable consent.
To provide, operate, secure, and improve the Service; to authenticate users and verify accounts/carriers; to generate Scores, reports, alerts, and analytics; to process payments and manage subscriptions; to facilitate consented document sharing and Hard Pulls; to communicate with you (service messages, and marketing where permitted — you may opt out); to detect and prevent fraud, abuse, and security incidents; to comply with law and enforce our terms; and for de-identified/aggregated analysis and product development.
Automated processing and artificial intelligence. The Service uses automated systems — including statistical models and machine-learning/AI components — to generate Scores, bands, sub-scores, reason codes, and alerts, and to assist with document intake (for example, extracting fields from an uploaded certificate of insurance). Score outputs are produced by a disclosed, versioned methodology (see Doc 07); each Hard-Pull Snapshot records the model version used. AI-assisted document extraction is subject to verification, and you may correct extraction errors. We do not use the Service to make fully automated decisions that produce legal or similarly significant effects about an individual without a path for human review: any individual or carrier may dispute an output and obtain review under Doc 07 (and FMCSA's DataQs for FMCSA-sourced fields). Where required by applicable law, we provide additional notices about consequential automated decisions.
We disclose personal information to: service providers/processors (hosting, payments, email/SMS, analytics, identity verification) bound by contract; other users you authorize (e.g., a Requester you grant document access to, or a Hard-Pull recipient you consent to); affiliates; in corporate transactions (merger, acquisition, financing); and for legal reasons (to comply with law, respond to lawful requests, or protect rights, safety, and property). We may share de-identified or aggregated information freely.
We do not sell personal information for money. Certain data uses (e.g., analytics/advertising cookies) may be considered a "sale" or "sharing" under some state laws; where they are, we honor opt-outs (see Section 6 and the Cookie Policy).
See the Cookie Policy for the categories of cookies we use and how to exercise choices, including any "Do Not Sell or Share" / Global Privacy Control signals we honor.
We retain personal information for as long as needed to provide the Service, comply with legal/audit obligations, resolve disputes, and enforce agreements. Hard-Pull Snapshots and certain transaction records are retained as immutable records for the periods described in Doc 07/Doc 09, even after an account closes. We use commercially reasonable safeguards; no system is perfectly secure. If a security incident affects your personal information, we will notify you and/or regulators as required by applicable breach-notification laws.
Depending on your state of residence (e.g., California (CCPA/CPRA), Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, and other states with comprehensive privacy laws), you may have rights to: access/know, correct, delete, portability, opt out of "sale"/"sharing" and targeted advertising, opt out of profiling in furtherance of decisions that produce legal or similarly significant effects (where provided by your state's law), and limit use of sensitive information, plus the right to non-discrimination for exercising rights. California note: the CCPA/CPRA exemptions for business-to-business and employment data expired January 1, 2023, so business-contact and related individual information may be covered.
Nevada residents may submit a verified request to opt out of the sale of certain covered information.
To exercise rights, contact info@carriersscore.com or [REQUEST WEBFORM/URL]. We will verify your request and respond within the time required by law. You may use an authorized agent where permitted. If we deny a request, you may appeal as described in our response.
Carriers/data subjects who believe information about them is inaccurate should also use the correction process in Doc 07 (and FMCSA's DataQs for FMCSA-sourced fields).
You may opt out of marketing emails via the unsubscribe link (we comply with CAN-SPAM). If you opt in to text messages, message/data rates may apply, frequency varies, and you may reply STOP to cancel or HELP for help; we handle SMS consistent with the TCPA and carrier (A2P 10DLC) requirements. [CONFIRM SMS program details/short code.]
The Service is for businesses and adults. We do not knowingly collect personal information from children under 13 (or under 16 where applicable). If you believe a child provided information, contact us to delete it.
The Service is intended for use in the United States and data is processed in the U.S. If you access it from outside the U.S., you consent to processing in the U.S. [CONFIRM whether any non-U.S. users are in scope; if so, add the applicable framework terms.]
The Service may link to third-party sites with their own privacy practices, for which we are not responsible.
We may update this Policy; we will post the revised version with a new "Last updated" date and identify material changes. Continued use after the effective date constitutes acceptance.
Privacy questions or requests: info@carriersscore.com; Blacktop Digital Assets, LLC d/b/a CarriersScore, 108 Mallard Lake Dr., Danville, VA 24541. [CONFIRM whether to designate a privacy officer/contact for state-law purposes.]
*DRAFT — to be reviewed and finalized by counsel. (c) Blacktop Digital Assets, LLC.*